Commercial Data Change Manager
STAR Workforce
Required Skills
Work Authorization
Key Responsibilities
- Drive cross-functional operational and customer-impact initiatives
- Lead issue resolution, root cause analysis, and corrective actions
- Coordinate project plans, task assignments, and progress tracking
- Partner with Data Governance Leads, Data Domain Owners, Product Managers, and Commercial Excellence teams
- Improve workflows, operational efficiency, and customer experience
- Conduct structured meetings with strong governance and accountability
- Define KPIs and measure operational performance improvements
Required Skills
- Strong understanding of customer experience and operational excellence
- Excellent analytical, problem-solving, and communication skills
- Ability to influence stakeholders in a matrixed environment
- Proven success managing complex multi-stakeholder projects
Qualifications
- Bachelor’s degree in Business, Operations, or related field (MBA preferred)
- 7+ years of experience in program management, operations, or cross-functional leadership roles
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