Epic Orders Analyst

Shiro Technologies LLC

Raleigh, NCPosted April 3, 2026
ContractOn-siteMid-level

Required Skills

Epic OrdersCPOEOrder SetsProtocolsPreference ListsDecision SupportWorkflow AnalysisSystem TestingChange ManagementTroubleshooting

Work Authorization

US CitizenGreen Card
  • The Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows. This role ensures that orders management workflows—such as provider order entry, nursing orders, order sets, and integrated ancillary services—are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across multiple healthcare facilities. The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments to design, validate, and support orders functionality within Epic.

Key Responsibilities

  • Build and configure Epic Orders workflows (CPOE, order sets, protocols, preference lists, decision support).
  • Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
  • Participate in system testing, integrated validation, and change management processes.
  • Troubleshoot issues via ServiceNow, providing timely resolution or escalation as needed.
  • Support compliance with regulatory standards for orders management (CMS, Joint Commission, state policies).
  • Work collaboratively with other Epic module analysts to ensure workflow integration and system interoperability.
  • Participate in on-call rotation for orders-related support issues.

Required Skills & Experience

  • Epic Orders certification
  • Epic implementation or operations support experience
  • Strong understanding of clinical documentation practices in healthcare settings
  • Ability to analyze workflow needs and translate them into Epic configuration
  • Previous experience as an Epic Orders Analyst or Builder in a healthcare environment

Work Authorization

Visa sponsorship may be considered on a case-by-case basis in accordance with applicable laws.