Product Manager – Appointment Scheduling
Shiro Technologies LLC
Malvern, PAPosted April 7, 2026
ContractOn-siteMid-level
Required Skills
Product ManagementStrategyRoadmapDigital ProductsCross-functional CollaborationBest PracticesTeam CoachingCommunicationCustomer ExperienceStakeholder ManagementProduction SupportImplementationPlanningMarket Analysis
Work Authorization
US CitizenGreen Card
- Leads the strategic vision and roadmap for a digital product or products within a specific business area, demonstrating a deep understanding of the digital product(s). Digital products may have enterprise-wide implications.
Core Responsibilities
- Lead digital product management activities for multiple digital products, or one strategic product.
- Collaborate with cross-functional teams to create best practices that drive significant change to the client experience.
- Coach digital product teams toward best practices and learnings; ensure delivery of messaging, communication, and customer outreach as necessary.
- Partner with stakeholders to resolve production and implementation issues promptly, supporting escalations as required to enable rapid delivery.
- Lead planning, development, and implementation of new digital products; define and analyze markets, develop detailed product features and requirements, and create implementation plans.
- Employ qualitative and quantitative analysis techniques to continually improve the user experience.
- Participate in and provide recommendations for ongoing business planning and departmental prioritization activities.
- Participate in special projects and perform other duties as assigned.
Qualifications
- Undergraduate degree or equivalent combination of training and experience required; graduate degree preferred.
- Minimum of five years of related work experience; two years leading large cross-functional teams on major organizational projects preferred.